Insurance Verification
Q: I have a C on the phone and they don't have their insurance policy number. Can their insurance be verified? A: The policy number for TennCare consumers should be in anytime (TN Care Verification). Occasionally, it has not been updated, So if it is not in anytime then the consumer will need to get this informa…
THL or Intensive services
Q: Does Consumer qualify for THL or Intensive Services? A: THL & Intensive services- C qualifies if they have Medicaid ( If C has medicaid + medicare or private insurance C qualifies. If C has Medicaid and Ambetter, the C DOES NOT qualify
